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Honda class action claims automaker sold vehicles with faulty infotainment systems

Close up of Honda emblem on a steering wheel.

Jessy Edwards |

October 24, 2022

Category: car news

Close up of Honda emblem on a steering wheel.
(Photo Credit: Syazwan Shahril/Shutterstock)

Honda infotainment class action overview:

  • Who: A Honda Civic driver is suing American Honda Motor Co Inc and Honda Motor Co Ltd.
  • Why: The plaintiff says the 2016-2020 Honda Civic vehicles were equipped with faulty infotainment systems.
  • Where: Honda’s infotainment class action was filed in a California federal court.

Honda sold 2016-2020 Honda Civic vehicles equipped with a faulty infotainment system, a new class action lawsuit alleges.

Plaintiff Constance Chiulli filed a class action lawsuit on October 19 against American Honda Motor Co Inc (AHM) and Honda Motor Co Ltd. (HMC) in a California federal court for violation of California consumer laws and federal warranty laws.

She is suing anyone in the United States who has purchased or leased 2016-2020 Honda Civic vehicles equipped with an infotainment system.

According to the lawsuit, the infotainment system in the 2016-2020 Honda Civic is defective due to it malfunctioning, seizing or crashing, causing one or more functions, including navigation, heating, air conditioning, radio or bluetooth, to stop working. .

“Because the infotainment system controls numerous vehicle functions, the defect causes a wide range of malfunctions,” the lawsuit states.

One of the most worrisome is the failure of the rear-view camera images to accurately reflect the conditions behind the vehicle, she says.

“Drivers, including Plaintiff Chiulli, are becoming accustomed to the driver assistance features in the infotainment system, including in particular the rear view camera and the right blind spot camera,” the lawsuit said.

Honda sold insufficient warranty for infotainment system, claims lawsuit

Honda sold the vehicles with a 3-year warranty that claims to cover the infotainment system, Chiulli says.

However, owners and renters have often complained that their infotainment systems fail and require repair or replacement both within and just outside the warranty period, she says.

“Defendants’ failure to disclose the infotainment system failure has resulted in Plaintiff and alleged class members losing use of their vehicle’s infotainment systems and/or incurring costly repairs that undue substantial benefit to Defendants.” the lawsuit said.

Chiulli is suing on behalf of anyone in the United States who has purchased or leased one of the 2016-2020 Honda Civics, plus a subclass from California. She is suing for violation of California consumer laws, breach of warranty, fraudulent concealment, and unjust enrichment.

Chiulli wants class action certification, damages, fees, costs and a jury trial. She also wants a forced recall forcing Honda to resolve the issue.

In January, a judge granted final approval for a $33 million settlement agreement between American Honda Motor Co. and drivers to resolve claims that the company sold vehicles with faulty infotainment systems.

Do you have a Honda with a faulty infotainment system? Let us know in the comments!

The plaintiff is represented by Tarek H. Zohdy, Cody R. Padgett and Laura E. Goolsby of Capstone Law APC.

The Class action lawsuit for Honda Civic infotainment system is Constance Chiulli v. American Honda Motor Co Inc et al., Case No. 3:22-cv-06225 in United States District Court for the Northern District of California.



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