SANTA MONICA, California.† May 6, 2022 /PRNewswire/ — TrueCarInc. (NASDAQ: TRUE), the easiest, most efficient and transparent online destination for buying and selling new and used vehicles, has announced that it has been included in a list of Top 100 most customer-centric companies of 2022 by a notable Forbes contributing writer.
The rating is based on five categories, including COVID response, customer experience mindset, approach to community and environmental responsibility, employee experience, and innovation.
“These companies have a customer-centric focus in everything they do, from how they treat employees to how they innovate and serve their local communities,” says Blake Morgan, author of the listing. “The companies I’ve recognized are not only known for great customer experience, they excel in being a great place to work, have high customer satisfaction, earn cultural awards and receive recognition for innovation,” Morgan added.
This honor is in addition to the recognition TrueCar received from DrivingSales earlier this year, with two “Top-Rated” awards in the 11e annual DrivingSales Dealer Satisfaction Awards† TrueCar achieved a top dealer satisfaction score in the New Cars and Used Car Leads categories, as determined by the thousands of car dealers who make up the DrivingSales.com community.
“Being recognized for both our consumer and dealer experience makes sense for everyone at TrueCar as we continue to foster a modern, two-way market in the automotive industry,” said Mike Darrow, TrueCar CEO and Chairman. “We are constantly working to make the shopping experience, from initial inquiry to purchase through our dealer network, easier and more efficient for dealers and consumers,” said Darrow.
TrueCar recently introduced TrueCar+, the online car buying platform that enables consumers to explore, confirm and complete their car purchase at a dealer, as well as arrange financing and delivery from the comfort of home. Consumers also have the option to complete a portion of the transaction at a TrueCar Certified Dealer, based on their shopping preference. This gives consumers more flexibility when buying a car and simplifies the transaction by moving a larger part of the purchase process online.
TrueCar is a leading digital automotive marketplace that connects car buyers to our nationwide network of certified dealers. We’re building the industry’s most personalized and efficient auto-buying experience, while striving to bring more of the buying process online. Consumers who visit our marketplace will find a range of vehicle discovery tools, price assessments and market context for new and used cars – all with a clear idea of what’s a lot. When ready, TrueCar will allow them to connect with a local certified dealer who shares our belief that truth, transparency and honesty are the foundation of a great car buying experience. As part of our marketplace, TrueCar powers auto-buying programs for more than 250 leading brands, including AARP, Sam’s Club, Navy Federal Credit Union and American Express. TrueCar is headquartered in Santa Monica, California, with an office in Austin, Texas.